How Inter-Cultural Intelligence can Increase Your Sales

No business can survive without sales. Let’s face it – without sales, we don’t actually have a business.  This article gets you to think about how your company generates sales and – more importantly – what impacts those sales positively or negatively. In a world that is becoming more diverse by the minute, have you […]

How To Do Stakeholder Mapping

Before we get into an understanding of how to do stakeholder mapping… Let’s first have a look at what we mean by the term stakeholder mapping. Definition 1: Stakeholder mapping is the process of identifying and categorizing key stakeholders involved in achieving the policy objectives of your organization. Mapping helps you evaluate your relationships with […]

The Right Mindset of a Sales Professional

Before we get into the right mindset of a sales professional, let’s address the elephant in the room:  A huge percentage of people are either afraid of selling or simply just don’t like it.  But why is that?  Well, let’s take a look… I’m sure you’ve experienced at least one of these types of salespeople: […]

Why emotional intelligence is important in sales

‘Emotional intelligence’ as a concept has been around since the 1960s. Whilst people often speak about it, not everybody understands what it actually means. This article takes a look at what emotional intelligence entails. It also looks at why emotional intelligence is important in sales. World-renowned American psychologist, Daniel Goleman, made emotional intelligence popular in […]

Understanding what your client or prospect really wants by using active listening skills

Are salespeople good listeners? As professional salespeople, we are good at listening to our prospects and customers. After all, hearing is one of our five main senses, and we use our ears all the time, don’t we?  Yet research and analysis of 25,537 business-to-business sales conversations by Saleshacker.com show that the average business-to-business salesperson spends […]